IndusTrackHelp Center
Help Center›Estimates & invoices

How do I manage, send or download an estimate?

In the Estimates module, click the three dots next to an estimate to edit, copy, preview, download, send, convert, mark as won or lost, or delete it. To update several estimates at once, check their boxes and click More Actions.

An estimate is a proposal you send the customer before work begins. It shows the items, services, schedule and expected costs.

Watch: A tour of the Estimates module

Find an estimate

  • Search: use the search bar.
  • Date filter: choose a date or date range.
  • Status filter: Draft, Sent, Viewed, Won, Scheduled, Lost, Change Requested or Invoiced.
    • Viewed means the customer has viewed the estimate you sent. If the customer approves it, the estimate is automatically marked Won.
    • Scheduled means an office user has converted the estimate into a job.
  • Click CLEAR FILTER to remove filters.
Watch: Searching and filtering estimates

Three-dot menu options

Option What it does
Edit Change the estimate (see below).
Copy/Clone Create a duplicate.
Preview See how the estimate looks to your customer.
Download PDF Save a PDF copy to your computer.
Send Email the estimate to one or more recipients.
Convert to Job Turn the estimate into a job. It doesn't need to be Won first. Greyed out if the estimate is already scheduled.
Convert to Invoice Turn the estimate into an invoice. Greyed out if it's already invoiced.
Mark as Won / Mark as Lost Update the status by hand.
Mark as Draft Set the estimate back to draft.
Delete Remove the estimate.
View Invoice Open the invoice, if the estimate was invoiced.
View Job Report See the job's notes, attachments and tasks, if the estimate was scheduled.
View Job Open the job in edit mode to see its history and assigned employees.

The three-dot menu next to an estimate

The job report opened from an estimate

The job opened from an estimate, showing its history and assigned employees

Edit an estimate

  1. Click the three dots next to the estimate and choose Edit.

  2. Make your changes.

  3. Click Save to keep working, or Save and Close to return to the list.

    Watch: Editing an estimate

You can edit estimates in Draft or Lost status only. Estimates that are Won, converted or scheduled can't be edited.

Send an estimate

  1. Click the three dots next to the estimate and choose Send.

  2. In the Email Estimate window, enter an email address in the Recipients box and press Enter. Repeat for each extra recipient.

    The Email Estimate window

  3. Click Send.

    Watch: Sending an estimate by email

The estimate is emailed to everyone in the Recipients box.

The customer can Approve, Reject or Request Changes from the email, and the estimate status updates automatically. Any attachments on the estimate are included.

Preview, print or download

  • Preview and print: click the three dots, choose Preview, adjust the print settings and click Print on the preview page.
  • Download PDF: click the three dots, choose Download PDF, choose where to save it, and click Save.

The estimate print preview page

Watch: Downloading an estimate as a PDF

Mark as won or lost

When the customer approves or declines:

  1. Click the three dots next to the estimate.

  2. Choose Mark as Won or Mark as Lost.

  3. Click Yes to confirm.

    Watch: Marking estimates as won

For several estimates, check their boxes, click More Actions, and choose Mark as Won or Mark as Lost. You can also mark an open estimate as lost from its Actions menu.

The More Actions menu for selected estimates

Watch: Marking estimates as lost

Convert to a job or invoice

Delete estimates

  • One: open the estimate, click Actions›Delete, and click Yes. You can also choose Delete from the three-dot menu in the list.
  • Several: check their boxes, click More Actions›Delete, and confirm.
Watch: Deleting one or several estimates

Common questions

Why can't I delete an estimate?

It's linked to an invoice or a job. Estimates with an invoice or job can't be deleted.

Why is Convert to Job or Convert to Invoice greyed out?

The estimate has already been scheduled or invoiced. Use View Job, View Job Report or View Invoice to see what it was converted to.

Why can't I edit an estimate?

It's Won, converted or scheduled. Only Draft and Lost estimates can be edited.

Do I need to save before sending or previewing?

No. Changes are saved automatically when you send, download, preview, mark as won, lost or draft, or convert.